FanWake Support

FanWake 3.1 · Last updated November 10, 2026

Alarms

How does FanWake ring when my phone is locked?

• iOS 26 and later: FanWake sets real system alarms. They ring like the Clock app, on the lock screen, even on silent and in Focus. Open FanWake while it rings and the color flash starts, with your challenge if the alarm has one. On an alarm with a challenge, the alarm's Prove it button opens the challenge.
• iOS 17 to 25: each alarm is a time-sensitive notification that repeats every 30 seconds for about five minutes, even in Focus. Tap it and the flash starts.

Either way, the full-screen color flash needs FanWake on screen: open the alarm, or leave FanWake open on its bedside clock overnight.

Why does FanWake ask to set alarms?

On iOS 26 and later, iPhone asks whether FanWake may set alarms. Allow it and your alarms ring when your phone is locked, through silent mode and Focus. FanWake uses this only for the alarms you set, their snoozes, and the two-minute re-ring of an alarm with a challenge (see below). You can change it any time in the Settings app, on FanWake's page.

If you say no, FanWake uses notifications if you allowed them, and otherwise it can ring only while it is open on screen. FanWake's home screen then shows "Alarms off" with a button that opens the right page in Settings.

My alarm was silent, or did not ring

• On iOS 17 to 25, silent mode stays silent. A notification follows the Ring/Silent switch (or the Action button), so on silent your iPhone only vibrates. Switch to ring before bed, or leave FanWake open on its bedside clock: when FanWake is on screen it plays the alarm sound even on silent.
• On iOS 17 to 25, check notifications. In the Settings app, open Notifications, then FanWake, and turn on Allow Notifications and Time Sensitive Notifications.
• On iOS 26, check alarms. If FanWake's home screen says "Alarms off", tap its button and allow alarms.
• Check the alarm itself. In FanWake, the alarm's switch must be on. A one-time alarm turns itself off after it rings.
• No app can ring on a phone that is switched off or out of battery.

Why did my alarm ring again after I pressed Stop?

On iOS 26 the lock screen always shows a Stop button, and FanWake cannot hide it. On an alarm with a wake-up challenge, Stop only pauses it: the alarm rings again two minutes later, up to 10 times, until you finish the challenge in FanWake. An alarm without a challenge stops when you press Stop.

How do I snooze?

Tap Snooze on the alarm. It rings again after the snooze length you chose in Settings (3, 5, 7 or 10 minutes), even when FanWake is closed.

Do my alarms change when I travel?

No. Like the Clock app, an alarm set for 7:00 rings at 7:00 in whatever time zone you are in.

Bedside clock and flashing light

How do I use the bedside clock?

In FanWake, open Settings, then Bedside Clock, or say "Start bedside in FanWake" to Siri. Put your phone on its charger: the screen stays on and dim all night, with your next alarm under the clock, a brightness slider and sleep sounds. At alarm time the flash takes the whole screen and the sleep sound stops. Tap Exit Bedside Mode to leave.

Is the flashing safe for me?

FanWake changes color at most twice a second. If flashing light is a risk for you, turn on Reduce Flash in FanWake's Settings, under Accessibility: the colors fade into each other once every 3 seconds and the flashlight stays steady instead of blinking. FanWake does the same when Reduce Motion is on in your iPhone's settings. FanWake is not a medical device.

FanWake Pro

What is free, and what does FanWake Pro add?

Free, with no time limit: 3 alarms, 5 saved themes, 24 color pairs and 26 ready-made themes, the Slow and Medium flash speeds, the Math and Shake challenges, the bedside clock, sleep sounds, the Bedtime timer and your wake-up streak. FanWake Pro, monthly or yearly, adds unlimited alarms and saved themes, the Fast and Accelerating flash speeds, the Typing and Memory challenges, and any two colors you like. There are no ads in either.

How do I pick my own colors?

Picking any two colors is part of FanWake Pro. Open an alarm, then tap Your Own Colors.

How do I restore my subscription?

Sign in to the App Store with the Apple Account you subscribed with. Then, in FanWake, open Settings and tap Restore Purchases at the bottom, under About, or tap Restore on the FanWake Pro screen. FanWake tells you what it found.

How do I cancel?

1. Open the Settings app on your iPhone and tap your name.
2. Tap Subscriptions, then FanWake.
3. Tap Cancel Subscription.

If you subscribe, you can also tap Manage Subscription in FanWake's Settings. Cancel at least 24 hours before the end of the current period to stop the next payment; FanWake Pro stays on until that period ends. In a free trial, cancel before the trial ends and nothing is charged. When FanWake Pro ends, every alarm you set keeps ringing exactly as you set it.

How do I ask for a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.